Night Porter - 4on 4off

Night Porter 4on 4off ***luxury hotel***

Incredible benefits

We are looking for an enthusiastic Night Porter to join our family on a full time basis. We are looking for someone with previous hotel Night Porter experience with excellent communication skills and strong attention to detail. Has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guest. This position reports to the Night Manager.

Location: The Milestone Hotel, Knightsbridge 

Employment type: Full-time 

Working pattern: 4 days on 4 days off

Salary: £25,397 + service charge 

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Milestone Hotel and Residences part of the Red Carnation Hotels , is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's.   

Key Responsibilities of a Night Porter :

• Ensure guests luggage is delivered correctly
• Provide great knowledge of the hotel and local area
• Assis with reception and concierge requests
• Answer general guest queries
• Prepare and delivering room service orders after Kitchen team has finished for the day
• Ensure the lobby and front area of the hotel is presentable and clean at all times

 What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Professional, award winning learning and development opportunities from day one. 
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.