Event Co-ordinator

The Delta Hotels by Marriott Swindon has an exciting opportunity for a Co-ordinator. to join our Events Department

Delta Hotels is one of the fastest growing brands and is now the UK’s largest brand. Come and join us to be part of our team! Our mission: Simple Made Perfect.

Do you have excellent customer service skills and are looking for your next challenge or future career? If so, as The Delta Hotels by Marriott Swindon has an exciting and rewarding opportunity for you to develop the skills to become an Events Co-ordinator.

Salary: £12.90 an hour plus quarterly bonus plan (after successful completion of probationary period)

The successful candidate will work collaboratively as part of a small Events Department, reporting into the Senior Events Manager, responding to enquiries from our national sales team, in order to develop knowledge and understanding of booking of events at our hotel.

Although some previous event experience would be beneficial, it is not essential for this role as you will be supported with opportunities for training and development for you to be able to support proactive research and account management, support show rounds for potential bookings and complete on property booking of events via our booking system. If you have administration experience, with a hands-on enthusiastic approach and a willingness to learn, please apply to join the Delta Hotels by Marriott family and #1 leader in Hospitality, where you can be inspired by what is possible and discover your own future. 

Main Duties:

·         Ownership for the management and conversion of assigned enquiries

·         Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.

·         Work with the Sales Executive and Sales Event Manager to support and develop knowledge of menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards.

·         Correct use of systems processes to ensure booking integrity, consistency & accuracy.

·         Sells to a pre-determined event and group strategy

·         Works within brand standards & systems processes

·         Generate incremental revenue and deliver excellent guest service.

·         Supports the Sales Executive in compelling show rounds to win the business

·         Proactively resolicits previous customers and event bookers for future opportunities

Benefits include:

§  Discounted stays at Marriott hotels worldwide

§  Free use of Leisure Club facilities

§  Employee Assistance Progamme

§  20 Holiday days, increasing with length of service

§  Benefit Hub - a dedicated benefits website with access to discounts, rewards and perks to top brands

§  Free meal on shift and car parking

§  Cycle to work scheme

§  Service awards and recognition gifts

§  World class training and development with unlimited career opportunities (internationally and locally).