Team Leader

Location: 44 Elizabeth Street, Belgravia, London SW1W 9PA
Employment Type: Full-time | Competitive salary + gratuities + benefits

The Thomas Cubitt is a landmark Belgravia pub and the flagship site of Cubitt House—a curated collection of beautiful, independent London pubs. Set in a grand Georgian building, we serve modern British food, elegant drinks, and warm, intuitive hospitality.

As Team Leader, you’ll play a vital role in delivering exceptional service while leading and supporting the front-of-house team. This is a hands-on position ideal for someone passionate about food, people, and creating memorable experiences.

Key Responsibilities:

• Lead by example during service, ensuring smooth operations and guest satisfaction

• Support and mentor junior team members, helping them grow through structured training

• Coordinate effectively with kitchen and event teams for seamless service delivery

• Maintain high standards of presentation across food, drink, and venue appearance

• Build rapport with guests, encouraging repeat visits and positive feedback

• Troubleshoot issues with a calm, practical, and proactive approach

• Experience in a senior front-of-house role within a quality pub, restaurant, or hospitality setting

• Strong leadership and communication skills

• A team player who leads with positivity and integrity

• Passionate about great food, drinks, and guest experience

• Well-presented, reliable, and calm under pressure

• Competitive salary with service charge and tips

• Daily team meals and generous staff discounts

• 50% off dining across all Cubitt House venues

• Access to Perkbox benefits (wellness, retail, lifestyle perks)

• Career development and training through the Cubitt House Academy

• Internal promotions and regular supplier trips

• A welcoming team culture in a beautifully designed venue