Front of House Team Leader

Ready to Lead the Floor in a Premium Steakhouse Experience?

If you're passionate about hospitality, crave the buzz of a high-energy restaurant, and want to be part of something exciting and growing – then step into the spotlight with Harper’s Steakhouse.

We’re not your average pub – we’re all about sizzling steaks, classic cocktails, unforgettable service, and creating moments our guests can’t wait to come back for. As part of our leadership team, you’ll be the one setting the tone on the floor – bringing the energy, the standards, and the smiles.

What’s in it for you?

• Up to £13.00 per hour plus a generous share of Tronc
• Flexible shifts that work around your life
• 33% off food for you and up to 6 guests when off duty
• 33% off hotel stays across our inns & 20% for Friends and Family
• A clear development pathway all the way to General Manager
• Access to The Lifestyle Card – 5,000+ discounts from top brands to local gems
• Service Awards, Birthday gifts, and up to £1,000 in refer-a-friend bonuses

What We’re Looking For – Front of House Team Leader

• You’re confident, organised, and love to lead from the front
• You’ve got a solid background in restaurants or premium pubs
• You thrive under pressure and know how to keep the vibe alive
• You’ve got strong communication and decision-making skills
• You’re passionate about food, drinks, and exceptional guest service
• You’re 18+ and eligible to work in the UK

What You’ll Be Doing

• Lead, inspire and energise the team every shift
• Run the floor like a pro – from briefings to service and beyond
• Deliver flawless guest experiences and solve challenges with style
• Help train, coach, and develop team members to be their best
• Drive upselling and promotions with confidence
• Coordinate reservations, manage seating, and handle any guest queries with charm
• Ensure cash, stock and safety procedures are always on point
• Be the right hand to our management team – bringing ideas, energy, and solutions

Why Join Harper’s Steakhouse & Upham Inns?

We’re building something special. Harper’s is our bold new premium steakhouse brand – where Americana meets contemporary dining. Think bold flavours, vibrant service, and seriously good vibes. We’re proud to be part of the Upham Inns family – a collection of unique, characterful pubs and inns across the South of England.

We’re a business that’s growing – and we want you to grow with us.

You’ll be joining a company big enough to support your ambitions but small enough to know your name. We believe in development, in recognition, and in having a great time while delivering something exceptional.

Hungry for more than just a job? Bring your passion to Harper’s and let’s create something legendary together.