Brand Manager

Brand Manager - ILH Central Offices - 1st Floor, 40 Bernard Street

Bloomsbury, London

£45,000.00 + Benefits / Permanent - Full Time

• Are you a creative thinker with a knack for visual and written storytelling?
• Do you excel at building brand identity and driving engagement?
• Are you ready to challenge the traditional hospitality mindset and put people and quality at the heart of your work?

We’re looking for a talented and open-minded Brand Manager to join our team, based in Bloomsbury, central London. As a key member of our department, you’ll play a vital role in shaping, growing and elevating our Masterbrand, individual hotel brands and our various F&B outlets. This is an exciting and varied role working in a face-paced, bustling hotel environment, which requires a flexible approach, brilliant communication skills and excellent attention to detail. The ideal candidate will be super-organised with a proven track record in harnessing creativity - in both thinking and design.

ABOUT US:

We are Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London, and we believe that great hospitality starts with the right people. With many new adventures in our midst, such as the opening of Imperial Hotel - an elevated lifestyle hotel, we are looking for someone to come on board and bring their branding expertise to support us in our next chapter!

WHY JOIN US?

People at our Heart: We prioritise people - both our guests and our team members. By crafting compelling brand narratives and experiences, you’ll directly contribute to creating memorable guest journeys and building a strong brand presence.

Varied Work Environment: Each day brings new challenges and opportunities as you collaborate with teams across our hotels - all located just a short walk from each other. Whether it’s helping to develop marketing campaigns, researching brand opportunities, managing projects, working on creative briefs or launching new initiatives, you’ll be part of a team that drives our brand forward.

Exciting Future: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future whilst living our core values of positivity, care, collaboration, growth and pride.

WHAT WE ARE LOOKING FOR:

• Proven experience working in similar roles within the hospitality industry or equivalent (consumer-focused).
• Degree or equivalent degree in marketing/brand management, a related field or proven equivalent experience within a similar professional role.
• Strong digital and technical skills in Adobe Creative Suite.

WHAT YOU’LL BE DOING

• Working alongside a small but busy Design Studio to produce print and digital assets.
• Maintaining brand consistency across all touchpoints by being a brand guardian to maintain standards and progress the hotels and master brand.
• Managing relationships with multiple stakeholders at all levels of the business internally and externally.
• Managing brand projects from inception to delivery.
• Continued evolution of our sub-brands including restaurants, bars and laundry.
• Leading design and production requirements needed by the business, including but not limited to menus, points of sale, exhibition graphics, advertising and marketing.

WHAT WE ARE LOOKING FOR

• A background in branding, marketing or related field.
• Strong ability to develop and execute creative briefs working with our internal Design Studio.
• Team player who thrives in a creative and fast paced environment.
• Experience in both physical and digital marketing, graphic design,copy writing, content creation and brand building.
• Excellent communication skills, both verbal and written.
• Highly self-motivated and confident whilst being humble and a team player.
• Resourceful, methodical, reasoned and decisive.
• Enthusiastic and proactive, with excellent time management and organisational skills.

Desirable Skills (Not required but a plus):

• Experience in the hospitality industry.
• Multi-site experience.

What you'll get in return:

• 28 Days Holiday pro-rata increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Workplace pension scheme
• Early Pay - Instantly access a portion of the pay you’ve already earned
• £300 Refer a Friend Scheme
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Mental health first aiders support & well-being
• Employee Assistance Programme- Supported by Hospitality Action