Domestic Abuse Quality and Performance Manager

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Domestic Abuse quality and performance manager to join their team based in London    JOB DETAILSPAY RATE: £29,000 - £35,000 Annual Salary WORK TYPE: Permanent WORK PATTERN: Full TimeLOCATION: London   JOB SUMMARYAs the Domestic Abuse Quality and Performance Manager, you will be a key member of the senior leadership team, working closely with service managers and frontline staff to ensure the delivery of high-quality, consistent, and impactful domestic abuse services. This role focuses on practice development, safeguarding, quality assurance, and performance improvementJOB DESCRIPTIONThe duties and responsibilities of the role will include:

• Conduct regular case reviews to identify and promote good practice and ensure alignment with Respect Accreditation Standards.
• Provide timely feedback to senior management on quality and performance indicators.
• Observe case managers in practice and provide reflective feedback to support their development.
• Lead on quality assurance of case recording, ensuring accuracy and compliance with gold standard timeframes.
• Design and implement performance review processes including 3-month case check systems.
• Gather and analyse service user and professional feedback to support continuous improvement.
• Represent the service at multi-agency meetings and contribute to strategic discussions and planning.
• Facilitate case consultations and support effective safeguarding and risk management across all cases.
• Maintain accurate and timely documentation, adhering to GDPR and data protection standards

  THE SUCCESSFUL CANDIDATEThe successful candidate will have the following skills and competencies:

• Relevant qualification and registration in Social Work, Occupational Therapy, or Nursing.
• Strong experience in social care or health settings with a focus on domestic abuse.
• In-depth knowledge of key legislation: Care Act 2014, Mental Capacity Act 2005, and Human Rights Act 1998.
• Proven track record of managing complex safeguarding cases and risk assessment.
• Experience in leading, mentoring, or supervising teams or students.
• High-level understanding of multi-agency public protection work (e.g., MARAC, MAPPA).
• Excellent communication, IT, and organisational skills including proficiency in Microsoft Excel.
• A proactive approach with the ability to lead on performance and quality initiatives.
• Empathy, integrity, and a commitment to promoting safer communities through behaviour change
• Desirable -   
• Experience in perpetrator intervention or victim services
• Experience working with individuals affected by substance misuse or mental health issues

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.HOW TO APPLYHit the APPLY button or contact Ellie Hibbard at Tempting Recruitment NOW on .