Residential Concierge

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

If you’re looking for the perfect opportunity to bring your upbeat and positive personality to a vibrant, service-focused environment, consider joining the Concierge Team at Television Centre Residential. This role is ideal for someone who enjoys greeting people with friendliness and professionalism, and who thrives in a role where no two days are the same.

We’re looking for someone who is ready to go the extra mile to ensure our residents and guests feel genuinely welcomed and well looked after. You should be comfortable handling multiple tasks simultaneously, with a can-do attitude and a strong sense of ownership.

As a Welcome Host / Concierge, you will be the first point of contact for all visitors, creating a lasting impression by greeting them in a friendly, courteous, and professional manner. You will also provide vital assistance to the concierge team, helping to maintain a consistently high standard of service across the reception and resident experience areas.

Hours: 40 hours per week, shifts from 8am-5pm, Tuesday-Saturday. Flexibility to work differing shifts is required.
Salary: £30,015    per annum

This is a 1 year fixed term contract.

Must have experience in the service industry. Energetic, strong attention to details and excellent customer service.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.