Assistant Food & Beverage Manager
Company: TROO Hospitality
Location:
Chester
CH2 1EU
Date Posted: 2025-07-04 09:00:19
Salary: 28000 - 28000
Job Type: Permanent
Assistant Food & Beverage Manager
Circa £28,000.00 per annum
Location Description
The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.
Job Description
Position Overview
A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening August 2025 and we are on the lookout for a Food & Beverage Assistant Manager to join the team.
The Reserve is an exciting development of 51 savannah inspired luxury lodges, overlooking a beautiful lake or our giraffe habitat and connecting directly to the stunning Heart of Africa zone of Chester Zoo. From immersive experiences to quiet relaxation, The Reserve is a place to make lasting memories.
The Role
The Assistant Food & Beverage Manager will support the Food & Beverage Manager in leading all aspects of food and beverage operations at The Reserve. You’ll be instrumental in ensuring a seamless, high-quality guest experience while inspiring, developing, and supporting your team.
Responsibilities:
- Support the overall management of the food and beverage department, ensuring smooth daily operations.
- Maintain high standards of service, quality, and guest satisfaction.
- Lead, coach, and develop the team to deliver consistently exceptional experiences.
- Assist in recruitment, training, and performance management of team members.
- Coordinate with kitchen and front-of-house teams for efficient and effective service delivery.
- Manage shift planning, rotas, and operational staffing levels.
- Support stock control, ordering, and cost management.
- Ensure compliance with health and safety, food hygiene, and licensing regulations.
- Work closely with the Events and Sales team to deliver memorable private and corporate functions in our event space.
- Help create and implement service standards and operating procedures.
- Step in for the Food & Beverage Manager as and when required.
What We’re Looking For:
- Previous supervisory or assistant management experience in a food and beverage setting (hotel or resort experience is a plus)
- Excellent leadership and communication skills
- Strong guest focus with an eye for detail
- Organised, calm under pressure, and confident managing a busy operation
- Passionate about hospitality and people development
- Flexible and hands-on approach, including availability for mornings, evenings and weekends
Troo Benefits
- Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
- Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
- Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
- Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Team Member pass so you can visit the zoo during your time off.
- An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.
Ref: 1|2|PBI|3686804
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