Host/Hostess

Company: Richmond Hill Hotel

Location:
Richmond
TW10 6RW
United Kingdom

Date Posted: 2025-06-30 10:04:09

Salary:

Job Type: Full-Time

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We are looking for an exceptional Host/Hostess to come and join us at Richmond Hill Hotel.

Located in the heart of London’s greenest borough, we are an independently owned Georgian hotel, just a stone through from the royal park. This is London’s gateway to nature.

Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry.

The award-winning culture at the hotel is progressive, independent, and free-spirited - it’s just the fabric of the buildings that’s historic, not our approach to business. From our paint to our people, we are a refreshing break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their authentic, best selves to work every day. It doesn’t take lavishness or luxury to make someone feel special. Instead, we believe it takes genuine care, thoughtfulness and a team empowered to be creative with their service. These are the qualities that keep our guests coming back time and again.

What’s in it for you…

You’ll enjoy a competitive annual salary of £26,526.82, plus a monthly service charge averaging £500
access to hundreds of online perks & discounts
free health cashback plan for you and your family
extra day’s holiday for every year you work for us (up to 5 additional days)
salary sacrifice schemes to help you buy a bike, laptop, or gym membership
free use of our onsite gym, free meals on duty and free parking on site
bespoke career development through internal and external training schemes
Refer a friend scheme, with up to £500 incentive
Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments
flexible working patterns, as well as much more…

Is this Host/Hostess role right for me?

As a Host/Hostess, you’ll be the welcoming face of our restaurant, greeting guests with genuine warmth and ensuring every visit starts and ends on a high note. From managing reservations and seating guests to supporting the front-of-house team during service, you’ll play a key part in shaping memorable experiences for our guests.

What You’ll Do:

Welcome guests with a friendly and professional manner
Manage bookings and walk-ins efficiently using our reservations system
Coordinate seating arrangements to ensure a smooth flow of service
Support communication between the front-of-house and kitchen teams
Assist with administrative tasks and maintain a tidy reception area

What we’re looking for…

A hunger for hospitality and going the extra mile
Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day.
A creative approach to your role – we believe that a game changing idea can come from anyone, anytime.
Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.

If this sounds like a role you could get excited about, we would love to hear from you! Please note that all applicants must be eligible to live and work in the UK.

Ref: 1|6|HA|2463699

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