General Manager

Arcade

Salary: Up to £65,000 plus Bonus

Join Our Leadership Team - Be Part of Something New & Exceptional!

About Arcade:

Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.

Whether you’re dreaming of crafting your own food concept, growing your skills from the ground up to management, or even launching your own business, we’re the place where your ideas can soar. With us, there’s no ceiling to you hitting your career goals - and we’re here to help you make it happen!

About The Role:

We’re very excited to announce that we're expanding and as a result looking for someone who lives and breathes hospitality, is a natural leader with an instinct for people, product, and performance.

As a successful General Manager at Arcade, you will need strong commercial instincts, from forecasting and P&L management to strategic planning with our Directors. Your eye for detail and passion for results will help ensure Arcade hits ambitious revenue targets while staying true to our culture.

In this challenging yet very rewarding senior leadership role, you will be:

• Driving an exceptional guest experience across Front of House, Bar, and Kitchen
• Working closely with some of the UK’s most exciting chefs and drinks creatives
• Leading a high-performing senior team with clarity, energy, and purpose
• Shaping smart recruitment strategies and development plans
• Owning operational excellence and innovation at every level

We'd love to hear from you if you are:

• An experienced GM or cluster/multisite manager from a high-volume, quality-led restaurant group
• Obsessed with food, drink, and delivering standout guest experiences
• Naturally collaborative, a strong communicator, team builder, and natural motivator
• Commercially astute, with a proven record of delivering results
• Always curious, ambitious, and ready to raise the bar

Working at Arcade:

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

Your commitment to be kind and work hard comes with a range of benefits such as:

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you’ve earned
• Delicious, seasonal meals when you’re at work
• A restaurant recognition budget for Birthday goodies and career milestones
• Dedicated staff chill out areas with kitchens and your own seating off the restaurant floor
• Balanced rotas. Your time outside of work is important to us
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through
• Hospitality Action 24 hours a day, 365 days of the year
• Summer and Christmas team parties where we all down tools and have some fun!