Laundry Porter

£12.21per hour

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

Position Overview

A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening August 2025 and we are on the lookout for a Laundry Porter to join the team.

The Reserve is an exciting development of 51 savannah inspired luxury lodges, overlooking a beautiful lake or our giraffe habitat and connecting directly to the stunning Heart of Africa zone of Chester Zoo. From immersive experiences to quiet relaxation, The Reserve is a place to make lasting memories.

The Reserve combines comfort, nature, and outstanding service—and clean, fresh linen is a key part of that experience.

Responsibilities:

• Support the flow of linen and towels across The Reserve, from delivery to collection
• Ensure all used linen is correctly sorted, stored, and prepared for laundry
• Organise and stock the housekeeping department with fresh linen and supplies
• Assist with basic laundry duties
• Maintain the cleanliness and order of laundry areas and stockrooms
• Work closely with the housekeeping team to meet daily operational needs

What We’re Looking For:

• A team player who’s organised, reliable and efficient
• Positive attitude and willingness to learn
• Flexible availability, including weekends and holidays
• Previous laundry or housekeeping experience is a plus but not essential

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. 
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Team Member pass so you can visit the zoo during your time off.
• An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.