Restaurant Coordinator (Maternity Cover)

Role

We are currently looking for a Restaurant Coordinator (Maternity Cover) to join our Holborn Dining Room Restaurant at Rosewood London. The Restaurant Coordinator is appointed to support the Holborn Dining Room team with various administrative tasks which will need to be executed with consistency, accuracy, and efficiency.

Key expectations of this role are

• Possessing a thorough knowledge of the operation of the Restaurant, within each level of the room including Food Runners, Waiters, Head Waiters, the Bar, Barista and Reception.
• Having a full understanding of the restaurant reservation system in order to assist with overflow calls from Reservations.
• Ensuring a sound knowledge of the systems used for Time & Attendance, materials control and recruitment
• Responding to all guest reviews and comments in an engaging manner whilst using Rosewood standards.
• Communicating closely with the F&B Reservations, Floor Management and Kitchen teams.

Profile

• Having a good knowledge of restaurant operations within an upscale, fast paced environment
• The ability to work in a team and build relationships with the others.
• Being organised and proactive in managing your tasks.
• Good communications skills in order to handle guest comments and deal with the Floor and Kitchen teams.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us - it's our Calling.

Benefits

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

About Holborn Dining Room

A grand brasserie set in the heart of London, Holborn Dining Room serves up Seasonal British cuisine with a twist in a vibrantly bustling dining salon. Combining reclaimed oak with antique mirrors, red leather banquettes with tweed detailing, and two antique patina copper-topped bars.