Conference & Banqueting Manager

The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings.

If you are looking for a unique venue away from the hustle and bustle of the City, The Barbican Conservatory provides a botanical oasis famous for its cascading plants, high glass roof and tranquil fish pools making it a wonderful space to entertain guests.

As a Conference and Banqueting Manager you will assist the Operations Manager - Events to deliver seamless service to all areas of the department, and to cover the Operations Manager – Events role if the need arises.

As a Conference & Banqueting Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 33 days annual leave (dependent on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift.
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

• Full-time
• Employment Type: Permanent
• Hours Per Week: 45.00
• Salary : Competitive

Key Duties and Responsibilities:

•To plan, organise and deliver a successful events operation of the Barbican centre and other areas within the hospitality department with the assistance of the relevant department heads.

•To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations.

•To brief the Hospitality team on all aspects of the business and to oversee the running of all events and meetings.

•To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any on the day changes are passed on to the relevant people where necessary.

•To manage the hospitality supervisors, team leaders and liaise daily with regards to the business and the delegation of staff within the hospitality areas.  

•To train or provide training to the staff so to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training in-line with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays.

•Implementation of the staff induction and mandatory trainings within the first three months of employment and monitoring of staff performance during probation.

•To monitor daily the standards achieved in your department, to deliver exception customer service and levels of attention to detail and report any areas of concerns to the Conference & Banqueting manager.

•To liaise with key people in all necessary areas (kitchen, events, reception, and AV) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.

•Any other reasonable request by management.

•          Excellent product knowledge (food/beverage)

•          Experience in running events and private dining

•          Good business acumen

•          Leads by example by always acting professional

•          Excellent communication skills

•          Takes the initiative and excellent time management

•          Good presentation skills

•          Experience in managing and leading a team

•          Excellent customer care skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk