Grill Supervisor

Dakota Hotel based in Manchester City Centre are seeking an experienced restaurant waiter with leadership skills for the role of Restaurant Supervisor.

CONTRACT AND PAY RATE 

Earnings are £14.80 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £26,936 (inclusive of the anticipated tronc payment). 

The role carries a permanent contract of a minimum of 35 hours per week and typical shifts will be varied, working any 5 days out of 7 including working weekends. 

PRIMARY ROLE RESPONSIBILITIES 

• Support management in supervising and providing direction to our restaurant waiting team, ensuring the highest standards of service provision at all times. 
• Implement training plans and deliver on-the-job training to drive the smoothest, most polished levels of service. 
•  Carry out knowledge and wine training and work to continuously improve the teams’ knowledge to better enhance the guest experience.  
• Support the commercial running of the restaurant operation including approving rota hours and placing orders. 
• Have a hands-on approach to service and hosting, driving standards at all times. 
• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present. 

BENEFITS  

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: 

• 40 per cent off stays at any Dakota  
• 25 per cent off drinks and dining at any Dakota 
• Access to our Employee Assistance Program which includes  
  - free private mental health support and counselling sessions 
  - video GP consultations and private prescription services 
  - access to daily rewards to be cashed out for shopping vouchers 
• Access to discounted gift card platform 
• Support from our inhouse Mental Health Champions 
• Additional holiday day on the first anniversary of your employment. 
• Family-friendly flexible working options  
• Meals on duty and uniforming 
• £200 bonus to recommend a friend to join our team  
• £10 bonus every time you are mentioned on Trip Advisor  
• Free bi-annual eye testing for users of display screen equipment 
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety 
• Access to a suite of external, certified resources via our Learning Management System 
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
  
  Full terms on our benefits can be found in our Handbook. 

ABOUT DAKOTA HOTELS 

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.  

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle 

Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users.

We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.

APPLICANT REQUIREMENTS 

The successful applicant will have/be: 

• At least 3 years’ experience working in a full-service, high-end restaurant and/or bar. 

• At least 1 years experience training others in a Bar or Restaurant environment. 
• Experience in running services and carrying out cash up.  
•  Strong knowledge of wines and wine pairings with dishes is essential. 
• Be able to be physically active in your role, standing for much of your shift and working at pace.  
• An enthusiastic individual who will promote our culture of positivity.  
• Be task oriented with a great pride for the work they do and attention to detail. 
• Flexible with shift patterns and available around the needs of our business.  
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.  

APPLY 

Please send us your up to date CV.  

Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you! 

 For more information on our luxury hotel, please visit our:

• Website
• Dakota Hotels Instagram or Dakota Manchester Instagram
• Trip Advisor
• Facebook page