Assistant Housekeeper - Operations

Contract: Full time

Overview

One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.

Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.

We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.

Our promise to you

• 28 to 32 days holiday per year (increase with years of service)
• Complimentary stay including a food and beverage experience
• Career planning - regular performance reviews
• £1,000 "Refer a Friend" scheme
• 50% Discount in Food and Beverage Outlets
• Cycle to work scheme or season ticket loan
• Uniform and meals on duty
• Discounted friends and family rates
• Employee assistance programme
• Reward programmes, long service awards and staff recognition incentives

What you will bring

• Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow
• As part of our Housekeeping team you will strive to create memorable and personal experiences for our guests
• Previous experience in a 4 or 5 star hotel is benefitial 
• You must be comfortable communicating in English with guests and colleagues

• Assist the Executive Housekeeper in overseeing the daily operation in Guest rooms, Public Areas and Back of House areas
• Conduct daily Inspections of all areas in line with LQA standards and follow up on areas for improvement
• Have a good understanding of Housekeeping management systems & processes and all Health and Safety procedures
• As Assistant Housekeeper you have an excellent attention to detail and always ensure the Guest areas are immaculate
• With your strong leadership and organisational skills, you will be able to motivate, support and manage the team
• Support the inventory Management of Housekeeping supplies and ensure schedules and orders are in line with the budget
• Flexibility to work flexible hours, including evenings, weekends, and public holidays
• Laundry and Valet experience is preferred