On Board Standards Team Leader
Company: SSP
Location:
Carlisle
CA3 8NT
Date Posted: 2025-04-03 19:00:51
Salary:
Job Type: Permanent
Join Rail Gourmet - Catered to You and Your Career!
Rail Gourmet UK is seeking a motivated individual to join our team as a On Board Standards Team Leader for Trans Pennine Express (TPE) at Carlisle & Glasgow.
Pay Rate: £15.04 per hour.
Hours: Full Time.
Shifts: Rotational shifts between 6am and 10:30pm, including weekends.
- Applicants must be 18 years or older due to certain responsibilities within the role.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
AS A ONBOARD STANDARDS TEAM LEADER YOU’LL:
- Support Onboard Standards Manager, with coaching the On Board Team to deliver high customer service levels and the relevant sales targets.
- Support Onboard Standards Manager, with staff engagement is maximised through your people management skills.
- Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
- Liaison with peers within RG.
WHY JOIN AS A ONBOARD STANDARDS TEAM LEADER?
At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- Up to 75% discount off on SSP brands during work hours.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Learn while you Earn: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
- Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Referral Rewards: Get rewarded with £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.
Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a On Board Standards Team Leader.
Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
Ref: 1|4|HI|1273554443
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