Regional Revenue Manager

 Dakota Hotels are seeking a revenue professional for the role of Regional Revenue Manager, to support our Director of Revenue drive commercial growth and revenue optimisation across our growing portfolio of hotels.

REMUNERATION and WORKING PATTERN

 This role will be based largely on site at our hotel in Leeds city centre, with the option of working from home up to two days per week.

 This is a permanent, full-time contract boasting a highly competitive basic salary with target-based bonuses of up to an additional £8,000 per annum.

PRIMARY ROLE RESPONSIBILITIES 

• Execute the revenue strategy as set by the Director of Revenue and be hands-on in managing the revenue management system (RMS), ensuring the RMS is optimally set up to deliver the best REVPAR results, and challenge the outcomes of the system when this falls outside of expected parameters for the hotels within your remit on a daily basis.
• Continue to develop and implement the revenue yield management strategy for all hotels within the Dakota Hotels brand for a cluster of our six existing hotels, expanding to a minimum of eight within two years, and future new hotels as the brand grows.
• Optimizing hotel and corporate pricing strategies through definition and management of all rates, rate levels, LOS restrictions and other tactics to reflect demand and other market conditions.
• Effectively forecast and predict consumer behaviour, proactively and expediently reacting to market trends by optimising product availability and pricing to maximise revenue growth.
• Develop and track all commercial and revenue-related KPIs, working closely with Hotel General Managers, Sales, and the Reservations Hub to achieve revenue optimisation goals.  
• Provide revenue forecasts as per the Dakota timetable and undertake regular conference calls with each allocated head of hotel to review hotel performance including forecasting and STR results.
• Develop overall pricing strategy to include all market segments and distribution channels across the group. Work closely with Marketing to create targeted packages, rates and offers to strategically offer tailored propositions to our segmented market.
• Manage, or oversee the management, of all online rooms sales platforms including the GDS and OTAs as well as the property management system to establish the best working practices for our commercial benefit. Ensure all OTAs are managed effectively, striking a balance between visibility on the platforms and ensuring OTA commissions are kept to a minimum.
• Work with a strong hold of our reservations and revenue-related systems, working with IT and third parties to maximise our technologies for our commercial benefit.      
• Work on projects agreed with the Director of Revenue including developing the CRS, CRM, Booking Engine, OTA presence and improving current processes.

 BENEFITS  

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: 

• 40 per cent off stays at any Dakota  
• 25 per cent off drinks and dining at any Dakota 
• Access to our Employee Assistance Program which includes  
  - free private mental health support and counselling sessions 
  - video GP consultations and private prescription services 
  - access to daily rewards to be cashed out for shopping vouchers 
• Access to discounted gift card platform 
• Support from our inhouse Mental Health Champions 
• Additional holiday day on the first anniversary of your employment. 
• Family-friendly flexible working options  
• Meals on duty and uniforming 
• £200 bonus to recommend a friend to join our team  
• £10 bonus every time you are mentioned on Trip Advisor  
• Free bi-annual eye testing for users of display screen equipment 
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety 
• Access to a suite of external, certified resources via our Learning Management System 
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
  
  Full terms on our benefits can be found in our Handbook. 

ABOUT DAKOTA HOTELS 

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.  

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle 

Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users.

We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.

APPLICANT REQUIREMENTS 

The successful applicant will have/be: 

• You will have extensive experience in revenue management within the hotel sector, with a minimum of 3 years’ experience in revenue management [required].
• Have experience managing an inventory of a minimum of 300 bedrooms, ideally across multiple sites [required].
• You will have proven experience of ensuring that sales and pricing strategies are based on commercial judgement through effective analysis and reporting. Within the application process, you will be asked to respond to a case study to demonstrate these skills.
• Previous experience in the luxury hotel market is preferred and experience in the UK hotel market is required.
• Experience utilising a CRM and/or CDP, linking with marketing to target packages and revenue optimisation strategies to a segmented market.
• Demonstrably technology minded, bringing insights from previous systems and the ability to translate your understanding of revenue optimisation needs into a tech stack strategy.
• Strong analytical skills and the ability to translate insight into action.
• Strong numerical reasoning and expert level command of Excel.
• Related qualifications such as a HOSPA certification or relevant degree is strongly advantageous.
• Be familiar with the latest digital platforms to maximise revenues with a strong aptitude for systems and technology.
• Be willing and able to based onsite for a minimum of three days per week with the opportunity to work from home up to two days per week.
• A self-driven individual with strong communication skills, an enthusiastic individual who will promote our culture of positivity.
• All candidates must have the right to work in the UK. Visa sponsorship is not available.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team. 

APPLY 

Please send us your up to date CV.  

Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you! 

 For more information on our luxury hotel, please visit our:

• Website
• Dakota Hotels Instagram or Dakota Manchester Instagram
• Trip Advisor
• Facebook page