Club Head Runner

Our members expect the most exclusive drinks and cocktails across any of our guest facing or restaurant service bars. Our team of runners deliver food and drinks to the tables and keep our waiting teams stocked with everything they need to create an exceptional experience and maintain seamless service.

All of our teams at The Ned deliver top tier hospitality, but what sets our Club staff apart is the ability to build lasting rapport - every guest is a loyal member or a potential new member, so every interaction is crucial and every piece of information we learn about what our members love is used to create an even better experience for them the next time.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Club Head Runner

About The Ned

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

As part of our Club operations team, you will:

• Keep our floor teams stocked with glassware, equipment, silverware etc, allowing them to deliver amazing guest experiences every time
• Deliver food and drinks to customers, announcing items as you deliver them to the correct guest
• Work at pace as part of our busy operation, making sure everything is where it is needed, when it is needed so that we can deliver smooth and uninterrupted service to our guests and customers
• Help the floor teams to maintain a clean and tidy restaurant, always presenting the clean and professional image our customers expect

What you can bring to the role:

• Previous experience within same or alike roles is essential
• Previous experience of supervising or managing a team is beneficial, but experienced runners feeling ready to take their next step are also encouraged
• Even when not directly serving customers, you will often be visible in and around service areas, so a high standard of personal presentation and a welcoming vibe is essential for all roles at The Ned
• Whilst not the main point of contact, guests will often ask you for additional items or ask questions so an ability to communicate in a friendly manner is essential
• Ideally this will be a stepping stone into a waiter role, so a desire to learn and progress is always welcome, but not essential

What The Ned can give you:

• Estimated yearly pay of £31,200 - £15.00 per hour including service
• Bonus of up to £1,000
• Dedicated Club School onboarding with exclusive learning and development opportunities and benefits
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping and cinema discounts
• Your birthday off, after a year of service and more holiday after five years of service
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance program – 24/7 advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must the right to work in the UK to be considered for this role.

Apply today and join us as a Club Head Runner

#lovethened