Room Service Manager

Room Service

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Room Service Manager is responsible to implement and maintain all standards, policies procedures relating to food and beverage service in the room service outlet with a strong emphasis on staff training and development, guest satisfaction, product quality and profitability.

You will be responsible for overseeing the seamless delivery of exceptional dining experiences directly to guests’ rooms, ensuring impeccable service and presentation. Your leadership and attention to detail contribute to elevating the in-room dining experience, reflecting the hotel’s commitment to unparalleled hospitality and refinement.

ABOUT YOU

• Strong communication and interpersonal skills
• Excellent level of written and spoken English
• Flexibility to work varied hours
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• Passion and understanding of our industry are paramount in order to succeed.
• Minimum 5 years of 5* luxury hospitality experience in a similar position.
• Knowledge of Fourth Hospitality
• Knowledge of Opera
• Knowledge of Microsoft office
• Knowledge of the P.O.S. system

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Private medical
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.