EMPLOYEE RELATIONS ADVISOR - 12 MONTH FTC

Various Hours

£33,000 per annum plus monthly service charge, typically £2,400 annually

Flexible hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Be fully knowledgeable of Grantley Hall HR policies and procedures
• To keep up to date with employment legislation and best practice, subsequently updating relevant documentation and educating the wider HR team
• To lead on employee relations cases, with the support of the wider team, including disciplinary, grievance, family leave and absence, within reasonable timeframes
• Upskill managers on dealing with internal employee relations issues, through formal training and informal coaching
• Create and maintain ER templates to be used by the wider HR team for informal and formal processes
• Be a welcoming face of HR to support and advise on general HR queries from internal and external customers
• Drive an effective employee voice to support employee retention, including holding exit interviews
• Understand diversity, inclusion and equality, to implement this into any HR activities and processes
• Support with Learning and Development, and the Talent Acquisition Manager, where necessary
• Promote effective internal communication with all employees via multiple methods
• Produce reports to support people analytics

Key Skills, Qualities & Experience

• Excellent internal customer service and relationship building skills, with a genuine interest in making the employee experience magical
• Self-motivated with a professional, 5* persona in all circumstances
• HR experience is essential, preferably within a fast-paced environment
• Excellent understanding of UK employment legislation and best practice
• Flexible to work under pressure to tight deadlines
• Strong administration skills, and competent with Microsoft Office
• Driven to look at ways to continuously improve processes

Please note, we are open to discussion around working patterns.

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development
• Annual paid volunteering days