Hostess

  Job Summary:

The Hostess plays a crucial role in ensuring guests have a warm and welcoming experience upon entering the restaurant. This position involves managing reservations, greeting guests, and coordinating dining room activities to create an enjoyable atmosphere.

Key Responsibilities:

• Greet and welcome guests as they enter the restaurant.
• Manage reservations and seating arrangements to optimize table turnover.
• Provide menus and inform guests about daily specials.
• Answer phone calls and handle inquiries regarding the restaurant.
• Maintain a clean and organized host/hostess station.
• Assist in managing the flow of guests during peak hours.
• Collaborate with servers and kitchen staff to ensure seamless service.
• Handle guest complaints or concerns in a professional manner.
• Ensure compliance with health and safety regulations.