Sales Conversion Executive

Sales Conversion Executive - £32,800 plus bonus

We’re looking for a Sales Conversion Executive to join the Sales and Marketing team within Young’s. Reporting to the Sales Conversion Manager, you will act as an extension of the pub teams and your focus will be to drive conversion of all enquiries with a particular focus on parties and events.  This is a hybrid role – at times you can work from home, our pubs and our office in Wandsworth, but will be required to visit our pubs and meet GMS and attend the office as required.   Travel expenses are provided.  A great opportunity for anyone with experience in hospitality that wants to venture into the sales and marketing side of the business.

Main Responsibilities

• Convert all enquiries across selected pubs over a certain threshold (to be agreed with sales team)
• Manage enquiries in line with booking parameters and policies set out by the individual pub GMs.
• Increase spend per head of bookings through pre sold packages and items.
• Work closely with relevant Area Sales and Marketing Coordinators to understand relevant business and opportunities.
• Feedback on sales opportunities to Conversion Manager, Sales team and relevant Operations Managers,
• Monthly reporting to Sales Conversion Manager
• Attend group Collins reviews and help to implement correct ways of working with GMs
• Manage 3rd party platforms for a selection of pubs within the group (profiles and enquiry management)
• Increase rehoused revenue by cross selling rejected bookings within your area.

September – December

• Role will merge into the Christmas Conversion Champion team and you will be placed in one area (max 18 pubs)
• Managing all Christmas and party enquiries as above
• Weekly reporting to Sales Manager

Desirable Skills

• Excellent project management skills
• Excellent written and verbal communication skills
• Highly organised with an ability to take responsibility for and manage multiple sites at one time.
• Enthusiastic, self-motivated and outgoing
• Excellent inter-personal skills, able to build positive relationships at all levels
• Fantastic customer service
• Knowledge of Collins system
• Passionate about hospitality, Young’ Pubs and our customers