Leisure Supervisor

Leisure Supervisor

Location: The Mole Resort

Basic Salary : £25.000 per year 

Hours per week:  40

Deadline to apply: March 21st 2025

Here at The Mole Resort, we have lunched a brand-new resort set in 120 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.

As a Leisure Supervisor you are required to support the team in delivering a professional, friendly service to our guests demonstrating a good understanding of the products and services available.

 What will I be doing?

As a Leisure Supervisor at The Mole you will assist visitors to the Spa with direction and understanding of the facilities.  You will also be responsible for keeping the area in a clean and tidy condition for client’s comfort, as well as work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

·        Supporting the Leisure Manager in achieving the department’s goals

·        Handling membership inquiries

·        Payment handling and financial control

·        Lead fitness classes

·        Ensure cleanliness standards are maintained throughout the leisure operation..

·        Ensuring facilities are maintained to the highest standard

·        Reporting any faults or maintenance issues to the correct department

·        Following operating procedures for opening and closing the facility

·        Communicating to guests in a professional friendly manner

·        Complying with current health and safety legislation

·        Liaising with other departments promoting teamwork

 What are we looking for?

To successfully fill this role as a Leisure Supervisor at The Mole, you should maintain the attitude, behaviours, skills, and values that follow:

·        Positive attitude and willingness to learn

·        Good leadership skills in supporting and engaging the leisure team

·        Any additional class qualifications such as spin, aquafit, exercise to music, pilates, yoga, pool plant operator, first aid would be preferable

·        Good communication skills

·        Commitment to delivering high levels of customer service

·        A neat and tidy appearance and adherence to uniform requirements

·        Flexibility to respond to a range of different work situations

·        Ability to work on your own or in a team

·        Previous experience in a hospitality or leisure environment is advantageous

What’s in it for me?

There’s plenty of perks when it comes to joining the Mole Resorts team which include;

·        Competitive rates of pay, reviewed annually.

·        Discounts available across a range of quality products from supermarket shopping to wellington boots !

·        Local cinema and days out discounts.

·        Employee Assistance Programme to help with life’s challenges.

·        Complimentary use of spa facilities

·        Discount on food and drink on site

·        Restaurant and hotel discounts across the region.

·        Share of service charge

·        Staff fully equipped rest area with staff meals

·        Flexible working and shared holiday

·        Attentive onboarding programme

·        Fantastic discounts across L+R Hotels

We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location.

We value each and every staff member so please come and join us, who knows where it will take you?