Assistant General Manager (AGM)

Craving something extraordinary? Find your tribe at B&L!

Join us on our mission to deliver world-class service with our expertly crafted burgers and top-tier lobsters. If you have boundless creativity, shared enthusiasm and pure expertise then reach out to us. Together we can create something truly special.

A Day in the Life:

We are looking for an experienced AGM to join our dynamic restaurant team. As a pivotal leader in our restaurant, you'll play a key role in ensuring exceptional operations and guest experiences.

With your leadership, our team will excel in delivering top-notch service, maintaining high standards, and cultivating a welcoming environment. You'll assist the General Manager in overseeing daily operations, managing staff, and ensuring compliance with company policies and industry regulations. Your role will also involve being cost-conscious with a keen eye for numbers to ensure profitability and efficiency in all aspects of business.

Success in this role requires strong organisational skills, strategic thinking, and a passion for hospitality excellence.

If you're ready to contribute to a dynamic and thriving environment, where your leadership can make a significant impact, join us.

Why you will love us:

At Burger & Lobster, our values aren't just words on a page, they are the heartbeat of our team and the essence of our customer experience.

• Be Honest: about our quality, our guests and with ourselves.
• Be Kind: to our guests, to our products and to each other
• Be Awesome: create memorable experiences fueled by a shared love for we do.
• Do what you love, Love what you do.

What’s in it for you?

• Competitive hourly rate from £19.79 (inclusive of non-contractual tronc)
• A generous 50% discount across all of our restaurants in London once a month.
• An extra day of annual leave alongside a 5.6-week holiday for your birthday, duvet day, or whatever you want.
• Pension scheme – the older you will thank you.
• Flexible hours? Let’s chat about it.
• Ambitious and eager to grow? Tailored training programs to accelerate your career growth.
• Free and confidential advice through a 24/7 helpline on financial, legal and personal matters through our employee assistance program because your well-being matters to us.
• Complimentary meals and drinks during shifts.
• Epic annual party where we gather to celebrate and create memories that will last a lifetime.
• Quarterly Bonus.
• Know someone who would love to work with us? Earn a bonus when you refer a friend.

At Burger & Lobster, we are united by our shared passion for burgers, lobsters and amazing guest experiences and we proudly celebrate diversity and inclusivity, ensuring everyone feels valued and respected regardless of their backgrounds. This is one of our non-negotiables. If this sounds like you, we encourage you to apply!

Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis.

Only successful candidates will be contacted for an interview/voluntary trial shift.

All applicants will be required to prove that they are legally allowed to work in the United Kingdom.