Crew Member

ABOUT US

Welcome to URBAN - the Home of Great Burgers & Fries™! Established in 2017 in Yorkshire, we are now undergoing huge growth and expansion.

We're not just about creating personalised, mouthwatering masterpieces that leave our customers craving more. At URBAN, you'll be part of a tight-knit crew, crafting quality burgers with fresh ingredients and serving them with a smile. But it's not just about the here and now – we're all about growth too. Whether you're dreaming of climbing the ladder or want to learn new skills, we've got opportunities for you to shine in a fun and supportive environment.

Our respectful and inclusive culture is at the heart of who we are. We believe in celebrating everyone's unique flavour and making sure everyone feels valued. All of our Burger Masters™ are committed to being open-minded and accepting of every individual, so if you share those values, you'll fit right in.

Join us today to start the best chapter of your career!

ABOUT THE ROLE

Your main focus is to serve the best quality burgers and fries to our customers, and to do it with a big smile! URBAN is known for amazing food, amazing customer service and amazing cleanliness, and your role is to work with your team to achieve these three goals every day.

Our company culture is all about teamwork - we help each other out, we aren't afraid to roll our sleeves up, and we work smart as a team to ensure a seamless, stress-free service every day. 

As one of our Burger Masters, we would expect you to be:

• An example in areas of maturity, professionalism and integrity
• Hard-working and fast-paced
• Reliable and a strong team player
• Friendly and able to build both team and customer rapport
• Able to remain calm under pressure
• Full of passion and enthusiasm for exceeding guest satisfaction through food and service excellence
• Organised, logical and able to multitask efficiently

TRAINING

We provide thorough on-site training given to you by experienced members of our team. As you progress through your development, you can also increase your hourly rate with our new Learn to Earn scheme, which rewards ambition and dedication to self-development. 

Previous experience in hospitality and kitchens is preferred, but it isn't a deal-breaker. We're here to show you the ropes.

BENEFITS

Working at URBAN is an opportunity to be a key part of a quick-growing, hands-on company. We put our money where our burgers are when it comes to valuing people, with pay for all team members above the industry average. All Burger Masters over 18 will be paid a base rate of £11.45. This means that, regardless of age, our team members are paid equally and fairly for their hard work.

We offer several great benefits, including:

• The opportunity to have your thoughts heard and valued – being a key player in the company’s growth and development
• Generous employee discount across all Urban Fresh Burgers & Fries sites
• Free meals on shift
• Flexible work schedules
• Huge opportunities for career development and progression

Apply today to start your new career journey with Urban Fresh Burgers & Fries!