Nights Guest Assistance

We're looking for a confident communicator, who can bring the Moxy brand to life creating a fun & relaxed environment that makes guests (& their dogs!) feel at home. You bring the personality & enthusiasm and we'll show you the rest!

Main Roles & Responsibilities

• Helping guests & creating positive experiences
• Running the bar & making exciting cocktails
• Manage hotel room inventory & checking guests in/out
• Managing bills & payments
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely

 We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multitasker who can balance hard work with great service
• Know being relaxed isn't the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

 Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

 Perks

• Full time permanent contract with competitive pay @ £11.42/hr (Increasing to £11.67 after probation) & staff keep 100% of all tips
• Only accredited living wage hotel foundation hotel in Manchester, committed to ensuring all staff are paid a living wage & continue to be paid a living wage
• Access to the Marriott explore program, giving discounted stays across 8,000+ hotels worldwide
• 50% discount on food and drink
• Marriott Learning & Development platform for all training requirements.
• Access to WeCare app – a solution designed to support your mental, physical, social and financial wellbeing, providing access to 24/7 UK-based online GP appointments, mental health counselling, a get fit programme, legal and financial guidance plus much more

 If this sounds like the job for you please get in touch!