C&B Manager

Searcys @ 30 Euston Square, are looking for a Conference & Banqueting  Manager, as a C&B Manager you would be working closely with the Deputy Operations manager and team at 30 Euston Square, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations.

30 Euston Square is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion.

This venue is unique to Searcys as is the only property within the estate that is home to a selection of boutique bedrooms.

As a C&B Manager, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependent on job role)
• Enhanced Maternity and Paternity Leave
• Access to everyday discounts and communication portal
• Employee assistance program and qualified Mental Health First Aiders
• Monthly Chef wellbeing and supplier trips
• Chef whites and shoes provided
• Opportunity to enrol into the WSH Group Chef Academy 
• Meals are provided on shift when working within one of our venues
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice
• A wide selection of Searcys ibelong Events.

Searcys C&B Manager will build strong relationships with the onsite events team and client at each event understanding a brief and executing every detail with continuous quality and a human touch..

Job Type: Full Time, 45 hours

Salary: £38,000pa

Main Purpose: 

To assist the Deputy Operations Manager to deliver seamless service to all areas of the department.  

Key Duties and Responsibilities:

• To plan, organise and deliver a successful operation of the events, dining rooms and other areas within the C & B department with the assistance of the relevant department heads.
• To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations. 
• To brief the C & B team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
• To meet clients on arrival making sure that the event is as they require, and ensuring that any on the day changes are passed on to the relevant people where necessary.
• To manage the C&B Floor Managers and liaise on a daily basis with regards to the business and the delegation of staff.   
• To assist on the development of the Operations waiting team and floor managers, making sure that they adhere to standards laid down by the Operations and Deputy Operations Managers and provide training as required, especially on the areas of food and beverage service, as per company and site specific policies.   
• To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility.
• To train or provide training to the staff so to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training inline with the operations departments training calendar and the training matrix. 
• To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager.
• To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues.  
•  
• To ensure all Health, Hygiene and Safety requirements are being adhered to as described in the Searcy Health & Safety Policy 
• To make sure a coherent handover is submitted for the events and any issues escalated to the relevant head of department.   
• Any other reasonable request by management.
• Demonstrate Personal Development

• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners.
• Strong business acumen
• Leads by example by acting professional at all times. 
• Excellent communication skills 
• Leads innovation and keeping update d with current trends in the market   
• Takes the initiative 
• Excellent time management 
• Supportive / Team player
• Financially astute  
• Strong presentation skills 
• Experience in managing and leading a team
• Excellent customer care skills

We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country's most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to write your own chapter in our celebrated history.  

A career at Searcys means being part of something special. With our rich heritage, and ever-growing business, we will be delighted if you join us – a company with a strong sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk