Housekeeping Porter

We’re award-winning independent, family owned 5-star hotel dedicating ambition, experience and passion into delivering an individual service for our guests. Our team is at the heart of everything we achieve – we’re intent on balancing our people, profits and planet, creating a great place for our teams to work and we’re delighted to have had this recognised nationally again this year as one of the “Best Places to Work” in the Hospitality Industry.

A fantastic opportunity has arisen for a talented Housekeeping Porter to join our highly successful and award-winning team. Reporting to the Housekeeping Manager, your role as Housekeeping Porter is a key player in our hotel's success. During your shift, you will take charge of ensuring the seamless operation of housekeeping services with unwavering commitment to exceptional service, cleanliness, and attention to detail.

You’ll be the backbone of our housekeeping team, effortlessly blending efficiency with a passion for creating memorable guest experiences. As the go-to person for linen handling and housekeeping support, you’ll lead by example, ensuring every task is completed to perfection, every challenge is met with confidence, and every guest feels the magic of our hospitality.

We believe in delivering magical hospitality and creating personal, unforgettable moments for every guest. If you’re a driven individual who thrives in a dynamic environment, we’d love to have you on our team. This is a flexible role, shifts offered, will vary day to day and be a mixture of morning, daytime and evening shifts, and you must be able to commit to full time work.

Ideally, you will have some previous experience in a housekeeping or porter role or similar role in a hotel, to be able to fulfil your responsibilities as a Housekeeping Porter:

• Linen Management: Sort, store, and distribute clean linen while collecting and handling used items with care and efficiency.
• Guest-focused Service: Respond promptly and professionally to guest requests, always prioritizing their comfort and privacy.
• Stock and Supply Coordination: Replenish housekeeping stocks and monitor inventory, ensuring all supplies are fully stocked.
• Deliver Impeccable Standards: Support the team to maintain guest rooms, corridors, and public areas to the highest level of cleanliness and presentation
• Uphold Safety and Hygiene: Adhere to health and safety procedures, maintaining a clean and secure work environment.
• Team Collaboration: Work seamlessly with fellow housekeeping team members and other departments to deliver a flawless guest experience.

What You’ll Bring:

• A friendly and proactive attitude with a passion for delivering excellence.
• Ability to work efficiently in a fast-paced, luxury hotel environment.
• Strong attention to detail and commitment to upholding 5-star standards.
• A flexible and willing attitude
• Flexibility to work shifts, including weekends and public holidays.
• Clear conversational English and understandable written English
• Ability to follow specific detailed instructions

What's in it for you?

Exceptional people deserve to be recognised and rewarded, so you can expect an extensive benefits package including:

• Competitive salary and service charge
• Work/life balance
• Health, dental, and retirement benefits
• Wellbeing and financial support
• Ongoing training and development opportunities
• Employee discounts and dining & stay privileges
• A supportive and inclusive work culture

What next?

If you are keen to learn, and progress your career with a progressive, people focused, independent-spirited business and this is a challenge that excites you, then apply now! If you’re looking for the #bestplacetowork, look no further!