Director of Sales - Middle East

Sales & Marketing - Travel Industry

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Director of Sales - Middle East to join our talented Sales & Marketing - Travel Industry team. We’re an equal opportunities employer, and we welcome and value applications from all communities.

ABOUT THE ROLE

In the role of a Director of Sales – Middle East, your key focus will be to:

• Develop a target list of new potential accounts and / or thing party agencies and undertake appropriate prospecting activity to realise potential opportunities and revenues. Ensure all Salesforce system is updated on regular and timely basis.
• Undertake sales calls and presentations to establish, maintain and grow relationships and maximise revenue from assigned account base within the geographical territory.
• Conduct hotel site inspections and host familiarisation trips as required and entertain existing and prospective clients in line with entertainment policy and budget.
• Undertake sales trips and attend tradeshows and industry events as required to achieve set objectives.
• Effectively handle incoming sales enquiries for VIP parties and groups within assigned territory always with a view to supporting hotel conversion and maximising the revenue opportunity.
• Proactively manage and develop relationships with any third party agencies specialising in the Middle Eastern market.
• Work with Director of Guest Experience to manage the summer season and maximise revenue for The Langham London from legacy and new business opportunities.
• Act as the key contact for Langham Hospitality Group (LHG) with Middle Eastern Embassies and High Commissions and serve as the key contact for Middle Eastern Royal Family private offices.
• Act as the LHG expert for the Middle East segment. Ensure hotels are coached with regards to diplomatic protocols and behaviours.

ABOUT YOU

• previous experience in a senior pro-active sales role within similar style and size property
• established prominent key stakeholder contacts within your sales market 
• proven track record of ability to prospect for new business 
• excellent communication skills
• command of Arabic and/or other languages (desirable)
• sales/account management and business development skills
• previous use of Opera and Salesforce systems (advantageous)

YOUR BENEFITS

Financial Wellbeing

• Competitive salary
• Discretionary Service Charge and quarterly bonus payment
• 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
• Access to Wagestream – a salary advance benefit
• Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
• Discounted accommodation at The Langham, London for you and your family
• Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
• Up to £750 Recommend a Friend referral bonus
• Seasonal Travelcard loan
• Company pension plan
• Life insurance
• Discounts in various high street and online shops

Mental Wellbeing

• Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
• Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
• 2 staff parties per year and several colleague social and community events
• Access to the Employee Assistance Programme by Hospitality Action (24/7)
• Access to Qualified Mental Health First Aiders on site
• Most Valued Colleague of the Month and Year Awards
• Long Service Awards

Physical Wellbeing

• Free meals on duty in our Staff Restaurant
• Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
• Enhanced Sick Pay
• Eye test vouchers
• Cycle2Work scheme
• Subsidised regular Back Massage, Reflexology & Chiropody Sessions

OUR CULTURE

Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.

DIVERSITY & INCLUSION

The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.

DISABILITY INCLUSION

We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.

SUSTAINABILTY PLEDGE

We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we’ve been doing so since 1865.

Would you like to be a in such an iconic hotel? Then go ahead, apply!