Assistant Reception Manager

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hurst, as well as 2,000-year-old pieces. 

We are currently seeking a dedicated and energetic Assistant Reception Manager to join our dynamic team. As an Assistant Reception Manager, you will play a crucial role in supporting the front-of-house operations, ensuring the smooth flow of guest services, and contributing to the overall excellence of our dining experience. If you have a passion for hospitality, a strong work ethic, and are committed to delivering top-notch service, we invite you to be a valuable part of the experience.

Key Responsibilities:

- Oversee the reception area, managing reservations and coordinating with the front-of-house team.

- Assist in ensuring a warm and welcoming atmosphere for guests from arrival to departure.

- Open Table and/or Seven Rooms experience. 

- Handle guest inquiries, providing information about the restaurant and assisting with special requests.

- Work closely with the management team to organize and execute private events and functions.

- Collaborate with other staff members to maintain an efficient and harmonious working environment.

- Support the Reception Manager in daily administrative tasks.

Requirements:

- Previous experience in a receptionist or assistant manager role within the hospitality industry.

- Experience with either Open Table or Seven Rooms.

- Strong organizational and multitasking skills.

- Exceptional communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle guest interactions with professionalism.

- Familiarity with reservation systems and basic administrative tasks.

Benefits:

- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group

- Unrivalled opportunities for progression across the Group

- 28 days holiday, increasing with length of service up to 5 extra days

- Recommend a friend scheme with great bonuses per individual referral

- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more

- Reward programmes, long service awards, and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.