Leisure Assistant Casual

Leisure Assistant Casual

A four star hotel in the centre in South Kensington and Knightsbridge, The Rembrandt offers 194 luxurious bedrooms, 6 flexible event suites, a newly renovated restaurant and bar, and Aquilla Health and Fitness. Placed just across the road from London’s Victoria and Albert Museum, The Rembrandt is located in a superb area, just steps from the Natural History Museum, Science Museum, Hyde Park, Harrods and the Royal Albert Hall. A favourite of independent business and leisure travellers from across the globe, The Rembrandt prides itself on offering impeccable service to every guest.

We are seeking an experienced Leisure Assistant / Fitness Instructor to join our team in Aquilla Health Club.

Being in a customer-facing role means you are a confident and well-presented individual with a warm way with people. We believe it is the people we employ that makes the difference to the experience of our clients, and that is why we are looking for someone who is ready to go above and beyond in everything they do.

Why join the Rembrandt’s team?

At The Rembrandt, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Aquilla team at the Rembrandt, you will enjoy a range of benefits, including:

• Wagestream – flexible access to your earned wages & financial coaching App
• 24/7 Employee Assistance Programme
• Paid holidays as accrued
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

As Leisure Assistant/Instructor you will have...

• Level 3 Fitness Instructor or Personal Trainer qualification
• Experience of working in a fitness/leisure environment, ideally in a hotel
• Excellent Customer service skills, with a positive, can do attitude
• Effective IT and communication skills with attention to detail
• The ability to work on your own and in a team and manage day to day operations
• Health & Safety L2 and a First Aid at Work qualification is desirable

What will I be doing as Leisure Assistant/ Fitness Instructor?

• Delivering an outstanding leisure club experience for our members and hotel guests, with a consistently high level of customer service
• Performing fitness programming / screening and gym inductions
• Covering the reception desk on a rota
• Displaying a positive attitude and welcoming demeanour at all times within the club, smiling and greeting guests when necessary and providing cover for the Club Receptionists as required
• Engaging with all members and hotel guests to identify opportunities to promote additional products or services, including the up-selling of club memberships, personal training, beauty treatments, massage treatments and beauty products.
• Performing cleaning duties in all areas of the club, including daily, weekly and monthly deep cleaning.
• Working an early and late shift rota including weekends and bank holidays.
• Ensuring the Health and Safety of guest and employees in the club

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.