IT Director, BO Domains

Company: Radisson Hotel Group, Madrid Office

Location:
Madrid 28014 Spain

Date Posted: 2025-01-06 22:03:57

Salary:

Job Type: Full-Time

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Role purpose:

· Lead Backoffice solutions Programs (Procurement, HR, Sustainability, Legal, Payments, OneERP, P2P), provide guidelines, reports, budget supervision.

· Lead the 5YP program related to Backoffice ensuring projects are delivered in time, cost and quality.

· Coordinate external audit deliveries

· Analyse and comprehend business needs and requirements to provide strategic solutions for the hotel group.

· Manage stakeholders’ project expectations, escalations and weekly reporting to relevant areas and within IT.

· Collaborate with stakeholders to define and document project requirements and submit proper requests of budgets for 5YP initiatives approval.

Roles/Responsibilities

· Govern Backoffice solutions Programs (Procurement, HR, Sustainability, Legal, Payments, OneERP, P2P), provide guidelines, reports, budget supervision.

· Lead Backoffice programs and projects evolutions.

· Collaborate with business stakeholders to understand drivers, definition and evolution of KPIs and scope of the projects.

· Analyse current business processes and identify areas for improvement to develop new programs or projects within 5YP Initiatives.

· Control project budgets and delivery milestones avoiding deviations that will have negative impact on the business

· Work actively and closely with Backoffice team and software development teams to ensure user requirements are clearly understood and developed as specified in the documentation.

· Perform estimation for new initiatives; ensuring timelines are realistic and achievable.

· Provide regular status reporting to stakeholders including status against milestones, and transparency of risks/ issues.

· Excellent communication skills to provide business stakeholders and IT CIO visibility on project status and issues/risks.

· Develop metrics to measure the effectiveness of process changes.

· Coordinate internal team to ensure there is a development and maintenance of requirement documentation, including scope, objectives, functional specifications, and use cases for User Acceptance Testing (UAT).

· Work with development and testing teams to ensure solutions meet project requirements.

· Monitor and control project progress, identifying and reporting deviations or problems.

Job requirements and qualifications:

Location:

· Madrid (other Spain locations are acceptable).

Language skills:

· English fluent at negotiation level

· French desirable

Must have experience

· At least 8 years of experience in lead roles or similar in a large complex organisation with a multinational environment.

· Extensive experience across all stages of the software development lifecycle.

· Excellent level of English with good communication skills (oral & writing)

· Strong stakeholder management skills.

· Ability and flexibility to adjust to a fast-changing and demanding environment.

· Project management experience in SAP S/4 HANA

Desirable experience

· Jira/Confluence

· Hospitality sector

· TMS

· Background in international organizations.

· SAP Certification

Travel needs

· Less than 15%

Soft skills:

· Collaborative attitude and experience working remotely in multicultural teams across different countries.

· Highly influential, leadership, communication at least at director level,

· efficiency, sociability, goods skills of write and oral communication is a must.

· Argumentation and conflict management

Minimum education:

· Bachelor’s degree in Management, International Relations, or IT-related fields.

Ref: 1|6|HA|2355443

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