Room Service Waiter/ Waitress

We are currently looking for an experienced Room Service Waiter/ Waitress to join our team at The Stafford London Hotel.

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s.

Our Benefits includes:

·       Annual package of £31,795 (the amount is inclusive of the basic salary and service charge)

·       Referral Scheme: £1000 for referring a Chef, £500 for other permanent role (terms and conditions applies)

·       28 days holiday with increase after 1st year of service, capped at 33 days

·       Private Healthcare & Life Insurance

·       Access to Wagestream app

·       A choice of rewards and lifestyle benefits

·       Employee recognition programme

·       Training and development opportunities

·       Interest free season ticket loan

·       50% Food and Beverage discount in our venues

·       Opportunity to be part of a growing team who has potential to achieve great things

About the role, what will I be doing?

• Taking orders over the phone
• Delivering food& drinks orders to the guest rooms
• Clearing trays
• Delivering guest amenities
• Setting up breakfast/dining trays
• Ensuring you have knowledge of all food and beverage items on the menus
• Upselling guest orders at opportune moments to maximise revenue
• Assisting the restaurant, bar and private dining with breakfast set up and service
• Ensuring all special requests are communicated to the relevant departments
• Work with your team and the kitchen team to ensure each guest has a memorable 5* experience

Who are we looking for?

• A real passion for food and beverage
• Excellent attention to detail
• Confident, professional and welcoming personality
• A positive attitude
• Impeccable appearance of personal grooming
• Proficient in English language

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide.

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you.

If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!

Please apply now, we are looking forward to receiving your application.

The successful candidate must already have eligibility to work in the UK.