Events & Concierge Lead

Our UK Events team has a unique opening for an Events & Concierge Lead to join their team in London to take the lead in delivering internal events and implementing events best practice across the firm.

About the roleThis role will be part of the UK events team, but will be primarily responsible for delivering internal events in the London, offering 3rd parties (notably clients & other key stakeholders) a concierge service around their events hosted in London Cannon Place and supporting the implementation of events best practice across CMNO (predominately in the UK). This role reports into the Head of Marketing Operations and is based in London.

In this role, you can expect to get involved in a variety of work including:

Supporting, managing and delivering the internal events programme in London - including supporting internal employee network events:

• Supporting the new London Events booking process as it relates to internal events.
• Liaising with our internal employee networks in ensuring they have the correct level of event support, either from Internal Event Manager or others in the business. Each event is different, but this may include supporting on event communications and logistics on the day, as well as providing training to others involved in the event to perform their role to the correct standard.
• Potentially supporting one or more large scale practice group events.

Co-ordinating 3rd party (clients & other key stakeholders) event requests:

• Ensure a concierge type service is delivered to all 3rd parties booking events in London Cannon Place.
• All event related data is tracked, monitored and any feedback is received for ROI purposes.

Events Best Practice:

• Working with the wider Events team managers to define and implement events best practice.
• Deliver training sessions across the UK to key internal stakeholders who are involved in delivering and supporting events (including, but not limited to PAs, Trainees and members of BD)

About youWe will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:

• Have a track record in delivering technical aspects of the event process to a high standard.
• Experience driving the adoption of best practice.
• Ability to identify improvement across our process and technology that support the CMNO events programme - and be able to work with other team members to implement recommendations.
• Ability to understand the business context and present practical solutions to the business in a language that resonates.
• Problem solving skills, detail oriented, pro-active and team worker.
• Ability to utilise sound arguments and data to demonstrate the benefits of best practice.
• Ability to work and build relationships across various departments, teams and levels.
• Understanding of GDPR and other data protection regulations that may impact the events process.

What's in it for you?We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

* Competitive basic salary (reviewed annually)* Flexible, hybrid working policy* Generous bonus scheme* Up to 25 days holiday (rising to 28 days with service)* Holiday exchange scheme* Private medical insurance* Enhanced parental leave* Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.