Welcome Host Supervisor

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are currently on the lookout for a Welcome Host Supervisor (Senior Welcome Host) based in the Birmingham offices of one of the big four auditors!
 
The Senior Welcome Host will assist the Welcome Services Manager in the day-to-day supervision of a team of Welcome Hosts, ultimately ensuring that they consistently deliver a 5-star level of customer service. The team covers both ground floor and client floor receptions, room bookings, events coordination, and floor hosting.

Hours: 40 hours per week, shifts between 7:30am-6pm from Mon-Fri
Salary: £27,800

The ideal candidate will have good computer & communication skills, be proactive, flexible and most of all able to deliver a 5 star service at all times in this high end corporate environment. Candidates must also have strong organisational skills and demonstrate a keen level of pro-activity with a range of ad hoc office admiration tasks.

We are looking for a proactive person with the ability to think outside the box. They must have experience of supervising a team within a corporate or five-star hospitality environment. Ideally, we are looking for someone with experience of managing multiple departments in a busy environment meaning they are able to manage their time effectively and help the team when needed, based on business requirements.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.