Concierge Supervisor

About The Company:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Security business division which provides physical security guarding, access control, alarm systems and perimeter property protection, CCTV, mobile surveillance, and ANPR Technology services to a wide range of prestigious clients.

About The Role:OCS Group is seeking an experienced Security Supervisor to lead a team of 8 security professionals in a flagship, state-of-the-art building. This high-profile role demands exceptional leadership, precision, and a commitment to perfection in both security operations and front-of-house service delivery.Key Responsibilities:

• Leading, managing, and motivating a team of 8 security guards to ensure all procedures and policies are executed to the highest standards.
• Overseeing daily security operations, including physical security patrols, access control, and incident response.
• Ensuring the team delivers a world-class front-of-house service, maintaining professionalism and attention to detail at all times.
• Conducting regular audits, checks, and briefings to ensure compliance and operational excellence.
• Proactively identifying and resolving security issues or risks while escalating matters where appropriate.
• Monitoring and ensuring all team members adhere to uniform standards, performance expectations, and company policies.
• Operating and monitoring CCTV systems (preferred) and ensuring accurate reporting of any incidents.
• Providing detailed reports and accurate record-keeping in line with client and company requirements.

Requirements:

• A valid SIA licence (SG or DS) is essential.
• Experience operating CCTV systems is preferred.
• Proven experience in a supervisory security role, ideally within a high-profile or flagship environment.
• Strong leadership skills with the ability to inspire, manage, and develop teams effectively.
• Solid understanding of security operations, including patrols, incident management, and access control.
• A keen eye for detail and a commitment to achieving perfection in all tasks.
• Excellent communication, organisational, and problem-solving skills.
• Flexibility to work initially Monday to Friday and transition to a 4 on 4 off shift pattern in the near future.
• A proactive approach with the ability to work effectively under pressure.

Benefits:

• Competitive pay rate of £14.85 per hour.
• Opportunity to work in a flagship, brand-new building for a prestigious client.
• A leadership role in a supportive, professional environment with room for growth and development.
• Structured shifts offering consistency and stability.

This is an exciting opportunity for a seasoned Security Supervisor to step into a critical leadership role and set the tone for excellence in a world-class environment.Successful candidates will also be required to undergo screening and vetting (BS7858)How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.