Hospitality & General Assistant

£13.15 an hour

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Hospitality & General Assistant we’re looking for?

If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!

Term Time plus 5 days 

£13.15 per hour

The position is working 40 hours per weeks .

The essential ingredient at the heart of our business is our people so we are searching for an experienced Hospitality & General Assistant  with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

Job Description

As an Hospitality& General  Assistant you would be working closely with the Catering Manager based on site in one of our iconic venues, supporting the operations team, talented chefs to deliver flawless service and exceptional food and drinks.

The Hospitality & General Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Key Responsibilities:

• Play an integral role in the successful delivery of events across the site
• To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.
• To liaise with key people in all necessary areas (kitchen, events, reception, etc.) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
• To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
• To assist with lunch service preparations and service
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items served throughout catering areas and to keep areas and service counters clean and fully stocked.

• Ideally have experience working within Education catering
• Experience working events 
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

There are many advantages to working for us and we provide our employees with bespoke benefits which include:

• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels
• Reward & recognition schemes
• People awards to celebrate our employees
• Work/life balance
• Employee Benefits Platform
• Employee Assistance Program
• Recommend a friend scheme
• Company sick pay scheme
• Prestigious working environments
• Team events scheduled throughout the year
• Pension scheme
• Competitive salary

We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

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