Deputy General Manager

The Guards Polo Club is an English polo club in Windsor, Berkshire. Founded by HRH Prince Philip, The Duke of Edinburgh, in 1955, Guards Polo Club not only retains its coveted Royal connections but hosts some of the sport’s most famous tournaments, including the world-class Cartier Queen’s Cup tournament.

As a Deputy General Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependent on job role)
• Enhanced Maternity and Paternity Leave
• Access to everyday discounts and communication portal
• Employee assistance program and qualified Mental Health First Aiders
• Meals are provided on shift when working within one of our venues
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice
• A wide selection of Searcys ibelong Events.

As a Deputy General Manager you will be a key leader in the organisation, you will be responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team

Job Type: Full Time 

Salary: £42,000

Key Responsibilities:

• To set an annual budget in line with company targets and to deliver forecasts and yearly targets.
• To monitor monthly and quarterly targets whilst ensuring that you’re on track for delivering full year targets.
• To set the strategic plans for driving profitable sales and improving standards
• To recruit, motivate, develop and manage the talents within the venue
• To ensure that all aspect of client and company expectations are communicated to all levels across the venue
• To build and maintain a solid and professional relationship with the client and other key stakeholders.
• To ensure that Support Office and your Operations Director and other Executive team members receive all appropriate financial information promptly and accurately.
• To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures.
• To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual.

• 5 + years’ industry experience in upmarket brands; at least 2 years’ experience as General Manager
• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
• Experience of managing, hiring and mentoring a team
• Pre-Opening experience would be advantageous
• Strong process orientation; Strong Leadership abilities and organizational skills;
• Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
• Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
• Outstanding PR and social integration skills to develop strong guest relations

Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!