Front of House Manager

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are currently recruiting for a Front of House Lead to oversee our front of house operation at the corporate offices of a global investment company in the City. From the friendly welcome to the fond farewell, and everything in between. Our team of 7 takes care of the entire visitor experience, ensuring a friendly greeting and hosting to client suites, along with co ordinating all internal and external operations across the floors.

Our new Front of House Lead will work alongside the Operations Manager and our client to find new ways to innovate and exceed guest expectations. Defining the standard, this stimulating role will give you the chance to inject some of your style into the service-focused culture of the operation, ensuring that every visitor receives a consistent, market-leading experience! 
 
Hours: 40 hours per week, Mon-Fri
Salary: £43,500

We are looking for a candidate with a passion for service and attention to detail. The successful candidate must also have strong organisational and communication skills, as well as the ability to demonstrate a keen level of pro-activity with a range of tasks. As they will be the go-to person for the client, they must be an excellent ambassador for Portico, displaying a flexible approach and can do attitude. 

The ideal candidate must have a proven track record in delivering outstanding customer service. Previous is experience in a similar role within a corporate environment is essential.

The successful candidate must be willing to undertake & have a full clean credit and DBS check, as well as providing 5 years work history references upon request, explaining any gaps. 

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.