Bar Supervisor PLAYBOX

For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? Nowhere!

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden.

We are growing quickly and we have a brand new leisure concept coming to BOXPARK Croydon...PLAYBOX!!!!!! 

This is a competitive socialising platform which includes electric shuffle, darts, pool tables, arcades and even its own karaoke rooms! 

We are looking for experienced, confident bar supervisors who can lead a bar team and oversee the day-to-day operations of the bars. A personal license is preferable but not essential.  

Key Responsibilities: 

• Training and developing the PLAYBOX bar team. 

•  Delivering a friendly, welcoming, unique experience for every guest and nurturing this within the team. 

• Ensuring the bar and staff perform efficiently. 

•  Assessing guest’s needs and preferences and making recommendations using excellent product knowledge

• Full knowledge of PLAYBOX socialising booking systems and responding to booking enquiries alongside the Hosts. 

• Troubleshooting issues with Playbox equipment and reporting/escalating where necessary 

•  Fully brief bar staff daily in regards to bookings, events, promotions, etc. 

•  Operate challenge 25 policy to ensure safe service of alcohol. 

•  Managing stock and organising stock orders, deliveries, etc.  

• Comply with all food and beverage regulations

• Pouring standards to be adhered to always and regular pour tests completed

• Take responsibility for tasks assigned by management and communicate any issues to the bar team.

• Assist with seasonal cocktail changes. 

Key Skills & Experience:

•   In-depth understanding of all products, cocktails and stock audits.

•   Knowledge of licensing objectives and Challenge 25

•   Positive attitude and excellent communication skills 

•   Outstanding customer service skills

•   Ability to work well within the team to achieve brand and sales objectives

•   Attention to detail

•   Ability to follow instructions efficiently and quickly

Pay and Benefits:

Our people are at the heart of all we do at BOXPARK and therefore as well as paying a competitive hourly rate, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

Wellbeing - 

•  Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.  

• Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.  

Financial - 

• Wagestream - Financial planning tool which allows access to your earned wages whenever you need.  No more waiting for payday.

• Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both.

• TIPs - All guest tips go straight to our teams.  

• 50% off drinks and free soft drinks on shift

Career Progression 

• Want to grow and progress in your career?  Then BOXPARK really is the place to be.  We have development programs for all of our team from Bar Team Members up to General Manager. 

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.