General Assistant - Casual

Casual General Assistant ***luxury hotel in Dorset***

Incredible benefits

We are looking for a Casual General Assistant . This is a Part-time role and will be reporting into the General Manager & Assistant Manager.  

Working pattern:  Casual/ shift work 

Salary: £11.44 per hour + service charge

We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.

As a Casual General Assistant you will be responsible for:

• creating memorable experience to our guest by using emotional engagement and high attention to details.
• being familiar with all menus and all products available.
• cleaning and setting up tables. 
• taking orders for our wonderful guests. 
• making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
• assisting with the restaurant with in house telephone calls and messages from guests as well as taking reservations to the company standards.     
• working in other departments such as Housekeeping and Kitchen porter when required

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys.  We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions. 

The charming Acorn Inn transports you to the pages of a Thomas Hardy novel, as this 16th century coaching inn features in Tess of the d’Urbervilles. With old beams, oak panelling and roaring fires, an original skittle alley and fine local cuisine, this beautiful rural escape is complemented by warm, attentive service. 

What is in it for you? 

• Professional, award winning training and development opportunities
• Recommend friend and family bonus scheme worth up to £600 
• Free meals on duty
• Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets 
• Complimentary uniform and dry cleaning services 
• Holiday allowance increasing with length of service up to 25 days 
• Two paid volunteering days each year 
• Free access to Employee Assistance Programme 
• Hotel based recognition incentive (Employee of the month up to £200) 
• Discounted accommodation rates with The Red Carnation Hotel Collection
• Staff Appreciation Party and other Employee Recognition Events

Join us in this incredible new opportunity and apply now!

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.