Duty Manager

Why should you join our team?

We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.

Our amazing benefits:

-         Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots

-         An awesome service charge on top of your competitive hourly pay rate

-         Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker

-         Discounted room rates at our two hotels

-         Discounted selected dishes on shift, and wines at cost price

-         We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme

-         Fantastic staff nights out and on-shift daily and monthly incentives

-         Annual company rewards – get the chance to win holiday vouchers for you and your loved ones

-         Take part in our Future Leaders course, where you can experience bespoke career development

-         Length of service awards

What will the role involve?

-         Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner

-         Anticipating client needs wherever possible and react to these to enhance client satisfaction

-         Flexibility to assist within other areas of the restaurant

-         Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling

-         Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available