Marketing and PR Manager

BOXPARK is the pioneering concept that combines innovative retail, street food, and live entertainment under one roof. Known for its vibrant atmosphere and unique experiences, BOXPARK has become a cultural hotspot and continues to expand its footprint while celebrating community, creativity, and diversity.

Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat award winning street food and watch Stormzy perform? Nowhere!

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon and Wembley.

We are growing quickly with 5 sites now open across the UK, and with further sites across London, Bristol and Birmingham on the horizon, it’s an exciting time to join BOXPARK.

ROLE OVERVIEW

We are seeking a dynamic and creative Marketing & PR Manager to lead and execute strategic campaigns that amplify BOXPARK’s brand presence. You’re passionate about hospitality and events will play a pivotal role in executing our campaigns, enhancing our public image, managing media relations, and developing marketing initiatives that resonate with our diverse audience. The ideal candidate is both a strategic thinker and a hands-on executor with a passion for storytelling, events marketing, and brand-building.

KEY RESPONSIBILITIES

Marketing Strategy & Campaigns

·       Design and execute multi-channel marketing campaigns to drive footfall, engagement, and sales.

·       Oversee social media, email marketing, and website content, ensuring alignment with brand voice and goals.

·       Collaborate with internal teams and external partners on creative content, activations, and promotions.

·       Conduct market research to understand target audiences and refine strategies accordingly.

Event Promotion

·       Work closely with the events team to market and promote live entertainment, pop-ups, and seasonal activations.

·       Coordinate partnerships with sponsors, artists, and community groups to maximize event visibility.

·       Generate buzz around events through innovative storytelling and audience engagement.

PR

·       Develop and implement PR strategies to promote BOXPARK’s events, initiatives, and new openings.

·       Build and maintain strong relationships with media, influencers, and key stakeholders.

·       Manage press releases, media briefings, and crisis communications to ensure consistent messaging.

·       Monitor and report on media coverage, preparing regular performance analytics and insights.

Brand Management

·       Safeguard the BOXPARK brand by ensuring consistency in tone, messaging, and design across all platforms.

·       Identify opportunities to position BOXPARK as a thought leader and cultural trendsetter.

·       Monitor competitor activities and industry trends to stay ahead of the curve.

QUALIFICATIONS & SKILLS

·       3+ years of proven experience in PR and marketing, preferably within the retail, hospitality, or entertainment sectors.

·       A strong understanding of the marketing and PR landscape with a passion for hospitality and events

·       Strong digital knowledge across paid media, CRO and CRM

·       Experience in managing a team in a fast-paced environment

·       The ability to work evenings and weekends as required

·       Exceptional writing and storytelling skills with a creative flair.

·       Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.

·       A collaborative mindset with excellent communication and interpersonal skills.

Pay and Benefits:

Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries we have put together a benefits package that rewards and supports you throughout your journey with us. 

Wellbeing - 

•  Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.  

• Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.  

Financial - 

• Discretionary annual bonus scheme 

• Wagestream - Financial planning tool which allows access to your earned wages whenever you need.  No more waiting for payday.

• Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both. 

• 50% off drinks and ’Thirsty Thursdays’ where you can take advantage of free drinks at any BOXPARK site.
  
  

‘You’ Time -

• We offer a generous 25 days (plus bank holidays) which rises after one year up to 30 days.  

• Not enough holidays….we hear you!  We offer a holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year

• Enhanced maternity, paternity, adoption and shared parental leave 

• Carers Leave - 2 days paid carers leave per year to help you be there when your dependants need you

• First day of School - not a problem.  Take the day off on us!  Paid day off when your child starts school

Pets:

• Dog Friendly Office 

• Pawternity - Work from home for the week to help settle your new furry friend in.

Little Extras: 

• We want everyone to be comfortable and at their best at work, so we provide complimentary coffee/tea, fresh fruit and snacks throughout the day.

• Regular team socials – bringing everyone together to celebrate our successes