Area Manager
Company: Rockfish Restaurants
Location:
Dorset
BH15 1HJ
United Kingdom
Date Posted: 2024-12-12 18:05:03
Salary: £45000.0 PER_YEAR
Job Type: Full-Time
Apply
AREA MANAGER
Rockfish, currently named in the top 50 of best companies or to work for, is expanding, with new locations planned for 2024 and 2025.
Were seeking a dedicated and experienced Area Manager based in Dorset, to lead and support our restaurant teams in the Poole, Weymouth and Lyme Regis area. If you’re a passionate hospitality professional that is hands on, with strong leadership skills and a track record of operational success, this could be the opportunity for you to make your mark.
About Us:
We pride ourselves on delivering exceptional seafood dining experiences, showcasing the finest sustainable, MSC and locally caught seafood from the Southwest of England. We are a culture-led business dedicated to delivering outstanding guest experiences, driven by our passion for exceptional seafood and thoughtful hospitality.
Key Responsibilities:
Leadership & Support:
- Manage and approve general managers’ holiday schedules, ensuring operational coverage during absences.
- Provide relief support, working on-site as required to maintain seamless operations.
- Mentor general managers to meet KPIs and reach their full potential.
- Guide general managers in achieving efficient restaurant operations and exceeding budgeted profitability.
- Drive high levels of customer service and hospitality, ensuring consistent food quality and NPS scores above 80.
- Approve and oversee staff schedules to align with budgets and operational need.
- Deliver induction and training programs for general managers and managers in training.
- Coach junior managers and team members for career progression, using company training structures.
- Support new restaurant openings, ensuring smooth operations and financial targets are met post-launch.
- Ensure adherence to Food Safety, Health and Safety, and Licensing Laws.
- Achieve and maintain 5-star EHO ratings and compliance scores of at least 80%.
- Maintain all equipment and property in excellent condition.
- Monitor and improve key performance indicators (KPIs) for all sites, including: Sales exceeding budget.
- Effective labour management with budget.
- Stock control and margins meeting targets.
- Staff retention at a minimum of 70%.
- Provide regular feedback to the Head of Restaurants on site performance.
- Represent Rockfish’s culture, energy, and values across your sites.
- Build relationships with guests, team members, and the local community.
- Promote sustainable fishing and environmental practices to both guests and teams.
What We Offer:
• Career Growth: Opportunities to grow with a leading name in the restaurant industry.
• Supportive Team Environment: A culture-led, dynamic team dedicated to Rockfish
• Competitive Salary with travel expenses from your home site. Summer bonus paid out after 6 months
• Flexible Hours: 40 hours per week in winter, 48 hours per week in summer.
• Paid Overtime and generous referral bonuses of up to £500 per referral.
• Dining Benefits: 50% off all food at Rockfish Restaurants, plus free meals when working.
• Holiday Benefits: Christmas Eve, Christmas Day, and Boxing Day off, with 28 days’ holiday per year and birthdays off.
• Family Leave: Paid maternity and paternity leave.
• Incentives: Summer bonuses, trips abroad, and fully paid overnight stays.
• Training & Development: Opportunities for further qualifications in Wine, H&S, Food Safety, and management.
• Pension Scheme to secure your future.
• Recreational Benefits: Access to Rockfish paddleboards to relax and enjoy.
• Employee Support Services: 24/7 helpline, counselling, and employee assistance programs.
Requirements:
• Proven experience in multi-site management within the restaurant hospitality industry.
• A passion for food, customer service, and team development.
• Strong organizational, leadership, and communication skills.
• A professional, approachable, and confident demeanor.
• Full driving license and access to your own car for travel.
Join Rockfish and play a leading role in our mission to redefine the seafood dining experience in the UK. Apply today and take the next step in your career with us!
Ref: 1|6|HA|2350040
Apply