Floor Manager

As an Floor Manager at Zuma, you’ll oversee daily operations, inspire the team, and ensure every guest enjoys an outstanding dining experience. Step into a leadership role at Zuma, driving exceptional service and operational excellence! 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Mykonos, a first-of-its-kind lifestyle destination. Featuring a sleek infinity-pool, lounge, restaurant and resident DJs, our vibrant seasonal location is a dynamic lifestyle concept that captures the essence of contemporary dining and entertainment making it the dining destination in Mykonos.

Life at Zuma

Joining Zuma means becoming part of an inclusive global community that lives by three core values:
Honor the Mastery - we celebrate every detail, always striving for perfection– putting pride into everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do 

Main Duties
Your key responsibilities will include:

• Delegate and oversee daily tasks, ensuring food and service standards are consistently met
• Handle customer feedback promptly, escalating issues to senior management when needed
• Support initiatives to optimize operations and enhance the guest experience
• Monitor and control costs while maintaining high standards and guest satisfaction
• Ensure strict compliance with health, safety, and hygiene regulations
• Lead daily briefings, conduct training sessions, and provide regular feedback to develop and motivate the team

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a floor manager in a luxury high-volume restaurant
• An approachable, motivational leader who thrives in nurturing team talent
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

 
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries
• Transport, we provide a daily shuttle service to and from your accommodation to work
• World-Class training, designed to inspire and educate 
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily 
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

 
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.