Assistant Reception Manager

As a Assistant Reception Manager at Zuma, you will help to shape the ultimate guest experience! You will oversee the front-of-house operations ensuring an unparalleled service and foster a welcoming atmosphere that elevates our guest’s experience. With your impressive leadership skills you will guide the team, training and inspiring them to embody the Zuma energy and our approach to guest experience. 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Mykonos, a first-of-its-kind lifestyle destination. Featuring a sleek infinity-pool, lounge, restaurant and resident DJs, our vibrant seasonal location is a dynamic lifestyle concept that captures the essence of contemporary dining and entertainment making it the dining destination in Mykonos.

Life at Zuma

Joining Zuma means becoming part of an inclusive global community that lives by three core values:
Honor the Mastery - we celebrate every detail, always striving for perfection– putting pride into everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do 

Main Duties
Your key responsibilities will include:

• Drive revenue by expertly managing reservations and maximizing table occupancy
• Oversee reception shifts, keeping operations smooth and seamless
• Coordinate special bookings and guest requests with other departments to ensure flawless execution
• Maintain a warm, inviting environment that reflects Zuma’s high standards of service
• Support and develop the reception team through hands-on training and constructive feedback
• Ensure safety and hygiene regulations are met, creating a secure and welcoming space for all

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a assistant reception manager in a luxury high-volume restaurant
• An approachable, motivational leader who thrives in nurturing team talent
• Adept at handling reservations, guest inquiries, and managing peak service times with ease

 
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries
• Transport, we provide a daily shuttle service to and from your accommodation to work
• World-Class training, designed to inspire and educate 
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily 
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

 
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.