Host

Company: The Gantry Hotel London

Location:
London E20 1DB United Kingdom

Date Posted: 2024-12-12 19:04:14

Salary:

Job Type: Part-Time

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JOIN US 

STK is a unique concept that artfully blends the modern steakhouse and a chic lounge into one, offering a dynamic, fine dining experience with the superior quality of a traditional steakhouse. STK distinguishes itself by emphasising the social experience and taking a vibe-driven approach to fine dining. 

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Refer a Friend scheme (earn £350 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid   
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more! 

A DAY IN THE LIFE OF A HOST AT STK ROOFTOP

  • Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!
  • Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
  • Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
  • Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
  • Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
  • Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
  • Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.

  • WHAT WE NEED FROM YOU

  • A people person with a knack for making connections and creating memorable guest experiences.
  • Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
  • Detail-focused and organised, ensuring every reservation, request goes off without a hitch.
  • A quick thinker who loves to solve problems and keep things running smoothly, even when it’s busy.
  • A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
  • High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

           

    Ref: 1|6|HA|2338965

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