SHIFT MANAGER - SMASH + GRAB

Shift Manager - London, Liverpool Street

Welcome to Smash + Grab – the first ever Smashed concept from Honest Burgers, launching in 2024.

What we offer You:

• £12.70/hour
• Flexible hours
• Ongoing learning and development to further your career
• Complimentary team food & soft drinks while on shift
• VIB (Very Important Burgers) – £100/month, food & drink allowance off shift to spend at any Honest Burgers restaurant
• Your birthday off work, fully paid
• Up to £1000 “Refer a Friend” scheme (T&C apply)
• Enhanced company sick pay, after your first year with Honest
• Enhanced maternity or paternity pay, after your first year with Honest

Our first ever Smash + Grab opening will be a fast-moving, high-energy restaurant serving outstanding burgers in the heart of London, Liverpool Street.

The role of the Shift Manager at Smash + Grab is to keep the shift running smoothly, this is about working with the senior managers to drive the right behaviours which will lead to results – because we do the right thing and not the easy thing. You’ll be hungry to prove yourself, driving sales and delivering a top-notch customer experience every time. You’ll motivate your team to deliver quality for each and every customer, championing health and food safety and assisting controlling cost on your shifts.

You’ll also be on top of the day-to-day, too. It’s about maintaining a consistent and quality experience to customers. Delivering the highest standards, achieving ambitious targets through teamwork and guiding your team so they can deliver each and every time.

At Smash + Grab we ask three things of you that are really important to us -

• Be Proud - Sharing your pride and dedication with others, leading by example and never compromises on quality. You’ll inspire your team to do the right thing every time because they will see you working with them shoulder to shoulder in the peaks of service.
• Be Positive – Seeking opportunity to improve whilst motivating and bringing the team together to deliver quality for each and every customer and championing health and food safety.
• Be You - Because who else are you going to be? The only thing we ask is to be aware of the impact you have on others.

If you’re flexible about where you work, there’s no limit to how far you could go and we provide the support and with training and development plans to set you up for success in your future career steps.

We are looking for someone with:

• +6 months of management experience in a branded QSR concept
• Great personality and hunger to prove yourself
• Excellent customer service skills
• Excellent communication skills
• The ambition to grow

We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.
This means your name, age, race or gender doesn’t need to be on your CV. If you’d rather take it off, that’s good with us.

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