Club Manager

Club Manager

A four star hotel in the centre in South Kensington and Knightsbridge, The Rembrandt offers 194 luxurious bedrooms, 6 flexible event suites, a newly renovated restaurant and bar, and Aquilla Health and Fitness. Placed just across the road from London’s Victoria and Albert Museum, The Rembrandt is located in a superb area, just steps from the Natural History Museum, Science Museum, Hyde Park, Harrods and the Royal Albert Hall. A favourite of independent business and leisure travellers from across the globe, The Rembrandt prides itself on offering impeccable service to every guest.

We're looking to recruit an enthusiastic, professional and diligent Club Manager, to join the team here at Aquilla Health and Fitness, part of the Rembrandt Hotel. This role will be working 40 hours a week, any 5 days out of 7 on a shift rotation.

Aquilla Health and Fitness is a key area of the hotel and an additional facility for our guests and members to enjoy. In this management role you will need to be good with people (guests and staff) and have a passion for driving revenue, service and membership within the Club. We believe it is the people we employ that make the difference to our business and customer service delivery and that is why we are looking for someone who is ready to go above and beyond in everything they do.

Why join the Rembrandt’s team?

At The Rembrandt, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Rembrandt's team, you will enjoy a range of benefits, including:

• Wagestream – flexible access to your earned salary & financial coaching App
• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

What will you be doing as our Club Manager?
• Creating and implementing a monthly club membership sales plan
• Ensuing a culture of excellent service is instilled in the team members
• Ensuring Health and Safety records and checks are kept up to date with the use of the Compliance Diary
• Ensure all Spa plant daily, weekly and monthly tasks are completed
• Liaising with the Group Marketing Team on all internal marketing activities
• Maintaining financial targets defined in the annual business plan
• Providing a welcoming and friendly atmosphere and excellent service for our guests.
• Motivate, train & develop the team

As our Club Manager you’ll have:
• At least 1 year’s management experience
• Experience of working with sales targets
• Excellent Communication Skills and Work Ethic
• An interest in Health & Fitness
• A genuine and passionate approach to achieving through a team

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.