Events Manager

The Capital Hotel s one of London’s first boutique hotels we are proud members of POB Hotels and Small Luxury Hotels of the World. The Capital hotel, Apartments & Townhouse prides itself on being epitome of authentic British hospitality, through our passionate staff who are dedicated to meeting your every need throughout your stay. The 5-star hotel in Knightsbridge near Harrods was awarded Best Hotel and Best Business for Customer Service at the Royal Borough of Kensington & Chelsea Business Awards 2018. 

·         Researching markets to identify opportunities for events

·         Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)

·         Liaising with clients to create a look for the event; (cooperate with Head Chef, Restaurant and Bar Manager)

·         Coordinating everything on the day of the event to ensure that all runs smoothly (handling client queries, exhibitor, and visitor problems)

·         Do daily room checks to ensure that the rooms are presentable for any incoming guests or if we have any walk-ins, show arounds, etc

·         Assist in marketing promotion; creating ideas for the design, flyers, catalogues and sales brochures

·         Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly

·         Post-event evaluation (including data entry and analysis and producing reports)

·         Prepare function sheets on a weekly basis and distribute to HODs and relevant departments

·         Chair events meeting once a week with Kitchen, FOH and Ops Manager to discuss upcoming events

·         Answering all email and phone queries (private dining/ corporate meetings)

·         Ensure that venue rooms are maintained

·         Create with Chef seasonal menus

·         Arrange tastings if necessary

·         Creating a Calendar of Events for the entire year.  

·         Manage top accounts (Event Agencies, Corporate guests who use the private rooms regularly, Private guests who use the private rooms regularly)

·         Ensure all new clients are welcomed at least upon their first visit

·         Create packages that fit your guests needs

·         Carry out billing of all events that need to invoiced

·         Ensure that each event is followed up with an email within one week

·         File all events under the correct month and ensure the revenue for each event is entered against the budget

·         Keep in constant communication with various departments to ensure they are aware of all changes and amendments to events

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